Ecommerce recruitment
Online retail moves quickly and every role has a number attached. We look for people who own theirs.
Who we hire in this sector
Operations and logistics
Marketplace, fulfilment and category operations
Growth
Performance marketing, SEO and merchandising
Customer service
Support leads and customer experience managers
What we check here
We check comfort with pace, ownership of metrics, and how they have handled a peak season or a service failure.
- Technical skillTested, at the level the role needs.
- Problem-solvingReal situations from your kind of business.
- Cultural alignmentFit with your team, pace and values.
How the search runs
- 1
Consultation
We get to know the role, the team and your culture, and agree the skills that matter most.
You get a written brief with the must-haves and the pay band.
- 2
Talent sourcing
We search our own pool and the wider market, and speak to candidates who are not actively looking.
You get regular updates on who we have approached and what the market is saying.
- 3
Screening and interviews
Skills assessments and structured interviews, scored the same way for every candidate.
You get a shortlist, each profile with its fitment note.
- 4
Placement and onboarding
We handle the offer, the notice period and the joining formalities, then check in after the hire has started.
You get a smooth joining, and a check-in after the first weeks.
Hiring advice from our blog
Notice periods in India: planning a hire around 30, 60 or 90 days
A candidate in India may join one to three months after accepting. Plan backwards from your start date and stay in touch during the wait.
Read articleWhy technical hires fail in the first six months
Technical hires who fail early usually fail for one of four reasons. All four can be checked before the offer goes out.
Read articleA simple interview scorecard to judge every candidate the same way
An interview scorecard is a one-page form that makes every interviewer rate every candidate on the same points. Here is how to build and use one.
Read articleHiring in ecommerce?
Tell us about the role and we will reply with a time for a consultation call.